Change Management: Creating Durable Change

Every organization pursuing sustainability eventually hits the same wall.

The data is solid. The goals are set. The plan looks good on paper. And yet, nothing moves. Or it moves in one department but not another. Energy circulates but doesn’t flow. People are busy, but the needle doesn’t budge.

The best-laid sustainability efforts get stuck when they’re built as projects to complete rather than conditions to cultivate, when they’re handed down rather than co-created, when they change what people do without ever changing how people think about their role, their organization, and what’s possible.

That’s the work we are built to do.

Organizations are living systems

High-performing organizations don’t run like machines with clearly defined parts. They behave like living systems, dynamic networks of relationships working in the service of a shared mission. They grow when the right conditions are created. They stagnate when energy gets stuck.

We work with organizations the way ecologists work with ecosystems: finding where energy is blocked, understanding what’s needed for growth, and applying precisely enough intervention to get things moving again.

This means working at all three levels where systems actually change:

Structural change. The policies, practices, and resource flows that make sustainability visible and operational. This is the level at which most sustainability strategies stop.

Relational change. The connections, trust, and power dynamics that determine whether strategies actually get implemented. Change moves at the speed of trust and along the lines of relationship. So we invest in both.

Transformative change. The mental models and organizational identity that make change feel not just possible, but necessary. This is the deepest level. And the most lasting.

When an organization reaches transformative change, sustainability stops being a project they’re asked to support. It becomes part of how they understand who they are.

How we create conditions for change

We design and lead participatory processes that bring the right people into the work at the right time—workshops, planning sessions, working groups, and engagement programs. These are all built on a foundational truth: people participate in what they help create. When your team co-authors the strategy, they champion it and carry it into decisions you’ll never be in the room for.

Our team is trained in proven participatory and adaptive facilitation methods. Every engagement is designed to generate good ideas and shift how people think and relate to the work. We also establish feedback loops that allow your organization to observe, learn, and adapt as conditions change.

Our technical and planning experience is the foundation beneath every change process we lead. We have deep expertise in greenhouse gas inventories, emissions forecasting, reduction modeling, and net zero planning. Our work is grounded in rigorous data analytics and guided by frameworks including the GHG Protocol, Global Protocol for Community-Scale GHG Accounting, and the CarbonNeutral Protocol. This is how we do climate planning: integrating your organization’s data, goals, and constraints with our analytical expertise to build strategies that are detailed, evidence-based, and tailored to your context. The plans we develop are built to be implemented, which is why leading the change process is part of the work from the start, not an add-on at the end.

We recognize that the human side of change is where strategies succeed or fall short. We bring the systems fluency, facilitation expertise, and organizational change capacity to ensure that our technical sustainability work lands well and lasts.

In practice: change management at the MAC

When Verdis Group began working with the Metropolitan Airports Commission (MAC) in 2019, the central challenges were integration and alignment—how to weave sustainability into the daily decisions of staff across a complex, multi-airport enterprise.

We guided the MAC through a participatory process of surveys, interviews, focus groups, and cross-departmental working groups. Today, sustainability goals are key components in the MAC’s Strategic Plan. Sustainability-aligned decision-making processes are infused throughout the MAC, and the MAC’s Net Zero Pathway was shaped by the very people responsible for carrying it out. Over seven years—through a pandemic, leadership transitions, and a shifting external landscape— the MAC’s sustainability momentum has only grown.

Learn more about our work with the Metropolitan Airport Commission

What our clients experience

The organizations that work with us tend to arrive with a familiar feeling: pockets of activity but no shared direction, sustainability happening to the organization rather than within it. People who care but can’t create traction. Energy that’s present but stuck.

After working with us, sustainability is no longer a project led by one department. It’s part of how the organization operates and how people identify themselves. Change happens with less friction, driven by alignment and shared direction.

We’ve seen organizations choose harder, bolder goals because the process helped them remember who they are and what they stand for. We’ve helped organizations build the internal structures to keep advancing long after the consulting engagement ends. That is the transformation we help make possible through leading change.

Let’s talk!

Verdis Group’s implementation and change management services supply your organization with the necessary expertise and tools to set yourself apart as a climate and resilience leader.  Reach out today to start your journey with us.

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